Office Shark Terms and Conditions

1. About Office Shark

Office Shark is a workplace attendance and gamification platform designed to help organizations and employees manage office attendance while adding game mechanics to the workday.

The Service may include features such as:

• check-in and check-out;
• break tracking;
• attendance schedules;
• reminders;
• teams;
• missions;
• rewards;
• leaderboards;
• team challenges;
• raid events;
• virtual game progression;
• AI-generated schedule recommendations.

The specific features available to you may depend on your organization's plan, configuration, or version of the Service.

2. Eligibility

You may use Office Shark only if:

• you are legally capable of entering into an agreement;
• you provide accurate information when creating an account;
• you comply with these Terms and applicable laws;
• your use of the Service is authorized by your organization where Office Shark is provided through an employer or other organization.

Office Shark is intended for workplace use and is not designed for children.

3. Organization Accounts

Organizations may create an Office Shark workspace and invite employees or other authorized users.

If your account is provided through an organization:

• your organization may control your access to Office Shark;
• your organization may configure working hours and workdays;
• your organization may determine which features are available;
• your organization may have access to workplace information associated with your account;
• your organization may suspend or remove your access.

Your relationship with your employer or organization is separate from your relationship with Office Shark.

Office Shark is not your employer and does not control your employment relationship.

4. Account Information

You are responsible for maintaining accurate account information.

You must keep your login information secure and must not share your credentials with another person.

You must notify us or your organization's administrator if you believe that your account has been accessed without authorization.

You are responsible for activity performed through your account unless the activity resulted from a security failure outside your reasonable control.

5. Workplace Attendance Features

Office Shark may record check-ins, check-outs, breaks, schedule information, and related activity when those features are enabled.

Office Shark provides technical functionality for recording and presenting this information.

Office Shark does not determine whether a particular attendance event should have employment, payroll, disciplinary, performance, or other employment consequences.

Organizations are responsible for deciding how attendance information is used and for ensuring that their use of Office Shark complies with applicable employment, labor, privacy, and data protection laws.

6. Gamification

Office Shark may include game mechanics such as:

• points;
• food or similar virtual resources;
• team power;
• missions;
• challenges;
• rewards;
• rankings;
• leaderboards;
• raid events;
• other virtual progression systems.

These features are intended to provide a gamified experience.

Virtual rewards and game progress have no cash value unless explicitly stated otherwise.

We may modify game mechanics, scoring systems, reward values, progression systems, or other game rules when necessary to operate, balance, improve, or update the Service.

7. Leaderboards and Visibility

Depending on your organization's settings, some information about your activity or game progress may be visible to other members of your organization.

Examples may include:

• your name;
• team;
• points;
• game progress;
• leaderboard position;
• challenge participation.

Organizations are responsible for configuring visibility settings appropriately for their use of the Service.

You acknowledge that participating in team-based or leaderboard features may make certain information visible to other authorized users.

8. AI-Generated Schedules

Office Shark may provide AI-generated or AI-assisted scheduling recommendations.

These recommendations are generated using the information available to the scheduling system and may contain errors, omissions, or unsuitable recommendations.

AI-generated schedules should be reviewed by the relevant user or organization.

Office Shark does not guarantee that an AI-generated schedule will maximize productivity, cognitive performance, employee wellbeing, or any other outcome.

AI recommendations do not replace professional judgment, employment policies, legal requirements, or instructions from an employer.

9. Acceptable Use

You agree not to:

• use Office Shark for unlawful purposes;
• attempt to gain unauthorized access to another account;
• interfere with or disrupt the Service;
• reverse engineer or attempt to extract the source code of the Service, except where permitted by law;
• circumvent security mechanisms;
• manipulate attendance records through unauthorized means;
• use automated systems to create fraudulent activity;
• exploit bugs or vulnerabilities;
• interfere with leaderboards, rewards, missions, or game mechanics;
• upload malicious software;
• impersonate another person;
• use Office Shark to violate another person's rights;
• use the Service to collect information about people without appropriate authorization.

We may suspend or restrict accounts involved in abuse, fraud, security incidents, or serious violations of these Terms.

10. Intellectual Property

Office Shark and all related software, designs, trademarks, logos, graphics, interfaces, text, game mechanics, and other content provided by us are owned by or licensed to Office Shark and are protected by applicable intellectual property laws.

Except as expressly permitted by these Terms, you may not:

• copy;
• reproduce;
• modify;
• distribute;
• sell;
• license;
• lease;
• reverse engineer;
• create derivative works from;
• commercially exploit

any part of the Service without our prior written permission.

11. Your Content

You may provide information such as your name, profile information, team information, or other content through Office Shark.

You retain any rights you have in content that you lawfully own.

You grant Office Shark a limited, non-exclusive license to host, store, reproduce, process, and display such content only as reasonably necessary to provide, secure, maintain, and improve the Service.

You must not upload or submit content that you do not have the right to provide.

12. Privacy

Our collection and processing of personal data is described in our Privacy Policy.

By using Office Shark, you acknowledge that your personal data may be processed as described in the Privacy Policy.

Where Office Shark is provided by an organization, additional privacy notices or policies from that organization may apply.

13. Third-Party Services

Office Shark may depend on third-party infrastructure, hosting, authentication, analytics, AI, notification, payment, or other services.

Those third-party services may be subject to their own terms and privacy policies.

We are not responsible for independent failures, policies, or practices of third-party services that are outside our reasonable control.

14. Service Availability

We aim to keep Office Shark available and reliable, but we do not guarantee uninterrupted or error-free operation.

The Service may occasionally be unavailable due to:

• maintenance;
• updates;
• outages;
• infrastructure failures;
• security incidents;
• third-party failures;
• internet connectivity;
• circumstances outside our reasonable control.

We may modify, suspend, or discontinue features of the Service when reasonably necessary.

15. Beta and Experimental Features

Some Office Shark features may be provided as beta, preview, experimental, or early-access features.

These features may:

• contain bugs;
• change without notice;
• be unavailable from time to time;
• behave differently from production features;
• be removed in future versions.

Beta or experimental features are provided for evaluation and testing and may not have the same availability or reliability as established features.

16. Fees and Subscriptions

Certain Office Shark features may require payment by an organization.

Where applicable, pricing, billing periods, usage limits, and payment terms will be presented to the purchasing organization before purchase or governed by a separate order form or agreement.

Unless otherwise stated, employees using Office Shark through an organization are not personally responsible for the organization's subscription fees.

We may change pricing for future purchases or renewal periods with appropriate notice.

17. No Employment or Productivity Guarantee

Office Shark is a software tool.

We do not guarantee that using Office Shark will:

• increase productivity by a particular percentage;
• improve employee performance;
• increase attendance;
• reduce absenteeism;
• improve cognitive performance;
• improve employee wellbeing;
• produce a particular business outcome.

Any examples, estimates, demonstrations, or marketing statements about possible productivity improvements are not guarantees of individual or organizational results.

18. Employer Responsibility

Organizations using Office Shark are responsible for:

• determining whether use of the Service is legally appropriate for their workforce;
• providing any employee notices required by law;
• establishing appropriate workplace policies;
• configuring working schedules accurately;
• determining appropriate access permissions;
• determining how attendance information is used;
• complying with applicable employment, labor, privacy, and data protection laws.

Office Shark does not provide legal, employment, payroll, or HR advice.

19. Disclaimers

To the maximum extent permitted by applicable law, Office Shark is provided on an "as is" and "as available" basis.

We do not guarantee that the Service will always be:

• available;
• uninterrupted;
• error-free;
• secure;
• compatible with every device;
• accurate in every circumstance.

We disclaim warranties to the maximum extent permitted by applicable law.

Nothing in these Terms excludes a warranty, right, or protection that cannot legally be excluded.

20. Limitation of Liability

To the maximum extent permitted by applicable law, Office Shark and its owners, directors, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

This may include losses relating to:

• lost profits;
• lost business opportunities;
• loss of data;
• business interruption;
• employment decisions;
• reliance on attendance information;
• reliance on AI-generated recommendations.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

For paid organizational customers, any additional liability limitations may be specified in a separate written agreement.

21. Indemnification

To the extent permitted by applicable law, you agree to defend and indemnify Office Shark and its affiliates, officers, directors, employees, and contractors against claims, damages, liabilities, costs, and expenses arising from your:

• unlawful use of the Service;
• violation of these Terms;
• violation of another person's rights;
• unauthorized use of another person's account;
• misuse of the Service.

This section does not apply to the extent the claim results from Office Shark's own unlawful conduct or gross negligence where applicable law does not permit such limitation.

22. Suspension and Termination

We may suspend or terminate access to Office Shark if:

• you materially breach these Terms;
• you engage in fraudulent or abusive activity;
• your use creates a security risk;
• we are required to do so by law;
• continued provision of the Service is no longer reasonably possible.

Organizations may also control access to accounts created through their workspace.

You may stop using Office Shark at any time.

Where applicable, account deletion may be requested through the process described in our Privacy Policy.

23. Changes to These Terms

We may update these Terms from time to time.

If we make material changes, we may notify users through the Service, our website, email, or another appropriate method.

The "Last Updated" date at the top of these Terms indicates when they were most recently changed.

Your continued use of Office Shark after updated Terms become effective means that you accept the updated Terms, to the extent permitted by law.

24. Governing Law

These Terms are governed by the laws of:

Bosnia and Herzegovina

unless applicable mandatory law requires otherwise.

Any dispute arising from these Terms will be subject to:

the courts of Sarajevo, Bosnia and Herzegovina

unless mandatory law provides otherwise.

For organizations that enter into a separate written agreement with Office Shark, that agreement may contain different governing law, jurisdiction, dispute resolution, or commercial terms.

25. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the maximum extent permitted by law.

26. Entire Agreement

These Terms, together with our Privacy Policy and any applicable written agreement with an organization, constitute the agreement governing your use of Office Shark.

If there is a conflict between these Terms and a separately negotiated written agreement with an organization, the written agreement will control for the matters covered by that agreement.

27. Contact

For questions regarding these Terms, contact:

"HOTBOX" d.o.o. SarajevoAddress: Krka 62, 71000 SarajevoEmail: box@hotbox.baWebsite: https://hotbox.ba